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If your home office is more virtual than physical, then there are many ways that you can create a professional atmosphere for your office.
Creating a professional greeting that makes your business sound larger than life, is a great way to create an immediate atmosphere when your clients call. Additionally, you can also have a family member answer the phone as your receptionist, and not always answering it yourself.
When your office is virtual, your online presence can become very important. Creating a great website is a must when you want to create an image online. Your website is going to be all that most people will see of your company. While they may hear your voice, and know whether you are going to deliver their orders, they may never see you face to face.
More business is taking place over the internet. Being able to respond quickly is also important. No one likes to feel like they are not important, especially when they are looking for services, or are willing to give their money to someone. Setting up services that allow your emails to go straight to your phone is a great way to stay on top of it all.
Whenever you do make a call, make sure that you are calling from a professional environment. People who return calls in really noisy situations are nothing thinking much about the impression that they are giving their clients. Make sure that you are able to give them your full attention.